Looking for a volunteer role that changes lives?

Are you interested in training to provide advice to people in debt crisis?

The Oasis Debt Advice Centre is looking for volunteer Debt Advisers.  This is a great role for anyone interested in developing skills in the field of advice, no prior experience necessary. You’ll get to work with an experienced team and learn new skills from them in a lively environment. You will be playing a vital role of improving the financial resilience of vulnerable people in the community.

Duties: To play an active part in the Oasis Debt Advice team, including:

  • Delivering high quality, non-judgemental debt advice in line with Financial Conduct Authority regulations
  • Providing a warm and welcoming atmosphere to clients
  • Assisting with administrative duties related to client casework including using an online database (training provided)
  • Attend occasional team meetings

Training and supervision: 
-     All advisors must undergo a two day training course with Community Money Advice
-     In house training for our online database
-     All new advisors will initially be paired with a more experienced advisor for casework  

  • Supervision as required will be provided
  • Further training opportunities may be available

Personal qualities required: All volunteers need to be: enthusiastic, proactive, willing to learn new skills and have a friendly and approachable manner. Volunteers must be numerically literate. We operate through an online database so volunteers must be computer literate.


Location: Oasis Debt Advice, The Oasis Centre, 1 Kennington Road, SE1 7QP

Hours: Variable, commitment of at least two hours per fortnight 

Minimum age: 18

Disabled Access: Yes


Contact: Rebekah Gibson

Telephone: 020 7921 4205       Email:

Oasis Charitable Trust is a Company Limited by Guarantee (no. 2818823) and a Registered Charity (no. 1026487) Registered Office: 1 Kennington Road, London SE1 7QP